Account Manager (Nth America)

Love & Money is expanding into North America. With a new home base in Victoria, BC (on the waterfront) and new US and Canadian clients in our roster, we’re ready to invade all 51 of the not-so-United States. To do that, we need the help of a sharp, strategic Account Manager who can strengthen client relationships, drive revenue growth, and contribute to new business development. This role is a hybrid of account management and sales—ensuring that our work remains world-class while identifying new opportunities to grow our impact.

We need someone who can proactively spot opportunities, navigate client needs, and help us build a smarter, more profitable new business pipeline. You should be able to handle all in-bound enquiries, spin up new scopes, close deals, and onboard new clients. You should be always looking for new opportunities to do world-class work. You should be comfortable with sales targets, scopes, and conversations about money... without being a blowhard (it’s possible, we know it is.)

We believe that brands and digital products — like client relationships — are always in beta. And that the best client relationships are long and profitable for both parties. So we expect that a significant part of the business you secure will be through your existing clients. That means a deep partnership with every client that you’re assigned to, and thinking about the relationship in a way that benefits both parties.

• Own client relationships—ensuring long-term revenue growth, retention and advocacy.

• Develop new business opportunities—working alongside Jesse (Partnerships Director) to expand North American operations.

• Lead proposals & pitches—working with the Creative and Strategy teams to shape compelling brand and digital solutions.

• Contribute to Love + Money’s growth strategy—helping shape how we price, pitch, and position our work in the market.

• Be an ambassador for Love + Money wherever you go.

• Probably call your old contacts and tell them about your sweet new job at a cool new agency etc. etc. etc.

• Reports to Jesse (Partnerships Director).

• Works alongside Alex Corveddu (Senior Client Partner) to manage key accounts.

• Collaborates with Danny (Creative Director) and Pat (Product Director) to align creative solutions with business goals.

• Clients feel supported, engaged, and excited to work with us.

• High conversion rates for new business pitches.

• New business leads turn into long-term relationships.

• We have a stronger, more profitable North American pipeline.